Website
Terms and Conditions

This agreement describes the terms and conditions applicable to our website and services as a provider of Cognitive Behavioural Therapy through the use of face-to-face, videoconferencing and telephone.

You are required to read these terms carefully before using this website and/ or becoming a new client.

If you do not agree to these terms in full, please leave this website and do not make use of our services. By remaining on this website and/ or making use of our services, you are deemed to accept these terms in full.

Our terms are updated from time to time. Please return to these terms and conditions from time to time and note any changes, as they are binding on you.


1. DEFINITIONS

1.1 “CBT.healthcare”, “Us”, “Our” and “We” all refer to this website, or the owner of it, Judith Houghton.

1.2 “You” refers to you the visitor and/ or customer.

1.3 “Website” means this website at www.cbt.healthcare


2. NEW CLIENTS

2.1 We do not offer our services to minors. You must be over 18 years old to start therapy with us.


3. TERMINATION OF CONTRACT

3.1 It is your responsibility to be truthful and accurate when you are required to do so. Providing false details during our registration process, assessment or treatment will result in the withdrawal of our services.

3.2 Either you or CBT Healthcare can terminate this contract by providing 24 hours notice in writing.


4. ACCESS TO WEBSITE

4.1 You can access most parts of this website without having to register any details with us. This includes the About page, Problems Treated, Testimonials and other information pages within the website.

4.2 It is your responsibility to make the proper arrangements for you to access this website. You are responsible for ensuring that all persons who access the website through your internet connection are aware of this agreement, and that they comply with it.

4.3 Our website is intended for people in Europe. Content available on our website may not be suitable or accessible from other countries. we may restrict the availability of our website or our services to any person or country at any time without prior notice. If you access our site from outwith Europe, you do so at your own risk.


5. USE OF WEBSITE AND SERVICES

5.1 Any materials available on this website or during therapy sessions Is permitted for your own use, but not for distribution (including sharing or making available for use for others by any means, whether free of charge or for payment) or resale. You promise that you will not resell or otherwise attempt to commercially benefit from the website content or therapy session content. This includes audio and/ or video recordings you have made during therapy sessions.

5.2 All intellectual property (including without limitation copyright) in this website, therapy sessions and their content belongs to us or our licensors and are protected by Copyright laws around the world. You have permission to use materials for personal use. You do not have permission to use any photographs, graphics, video or audio files separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material must always be acknowledged and you must not use the materials in a derogatory manner.

5.3 Otherwise than in accordance with clause 5.1, no part of this website or therapy session materials may be used without our prior permission.

5.4 If, in breach of these terms and conditions, then your right to use our website, its contents and all therapy session materials is automatically revoked - you must then immediately destroy any copies you have made of these materials.

5.5 We do not guarantee that our website will be free from bugs or viruses or protected at all times against hacking. You are responsible for setting up your computer to access our website and using appropriate firewall and virus/ malware protection software.


6. WEBSITE UPTIME

6.1 We take all reasonable steps to ensure that this website is available 24-hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore we will not be liable if this website is unavailable at any time. we do not guarantee that our website, or any content on it, will be available uninterrupted. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.

6.2 This website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give website visitors advanced warning of maintenance issues, but shall not be obliged to do so.


7. VISITOR CONDUCT

7.1 When using this website you must not attempt unauthorised access to it, the servers on which our website is stored, or any servers computer or database connected to our website and you shall not post or send to or from this website or us any material :

7.1.1 for which you have not obtained all necessary consents;

7.1.2 that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; or

7.1.3 which is harmful in nature, including, and without limitation, denial of service attacks, computer viruses, Trojans, worms, logic bombs comma corrupted data, or other potentially harmful software or data.

7.2 By breaching this provision you would commit a criminal offence under the computer misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

7.3 We will fully cooperate with any law enforcement authorities or court order requiring us to disclose that identity or other details of any person posting material to us in breach of paragraph 7.1

7.4 If a third-party alleges that content posted or sent to us by you is in breach of their intellectual property rights are their rights to privacy, we may disclose your identity to such third party.

7.5 We reserve the right to remove any posting you make on our website for any reason and without notice, but particularly if your post does not comply with these terms of use.


8. LINKS TO AND FROM OTHER WEBSITES

8.1 Any links to third party websites located on this website are provided for your convenience only. We have not reviewed each third-party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to or from this web site, it is at your own risk. We will not be liable for any loss or damage that may arise from your use of them.

8.2 If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website, and subject to the following conditions:

8.2.1 you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed to by us in writing;

8.2.2 you do not misrepresent your relationship with us or present any false information about us;

8.2.3 you do not link from a website that is not owned by you; and

8.2.4 your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any person or does not comply in any way with the law in the United Kingdom.

8.3 if you choose to link to our website in breach of paragraph 9.2 you shall fully indemnify us of any loss or damage suffered as a result of your actions.


9. DISCLAIMER AND EXCLUSION OF LIABILITY

9.1 Our website is made available free of charge. We take reasonable steps to ensure that the information on this website is correct at the time of first publishing. however, we do not guarantee the correctness or completeness of the material on this website or the absence of inaccuracies, emissions or typographical errors. we may make changes to the material on this website at any time and without notice, including corrections. The material on this website may be out of date, or on rare occasions Incorrect and we make no commitment to ensure that such material is correct or up-to-date. we are not liable to send you notice of any changes or corrections made.

9.2 The material on this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these terms may have effect in relation to this website.

9.3 All information and services are provided “ as is” without warranty or condition of any kind. We disclaim all warranties and conditions with regard to this information and services, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

9.4 Any information on the website in many cases will be an abbreviated and simplified summary for general use or general guidance only, and is not a substitute for taking specific advice on your own situation from an appropriate expert. Before taking, or refraining from, any action on the basis of the content of our website, you must obtain suitable advice from a professional or specialist.

9.5 You used the website at your own risk - neither we, nor our agents, employees and subcontractors, shall be liable to you or any other party for any losses or damages whatsoever or howsoever arising in connection with the website (whether under these terms and conditions or other contract or as a result of any misrepresentation, misstatement or tortious act or omission, including negligence).

9.6 Neither we nor any other party ( whether or not involved in producing, maintaining or delivering this website) Shelby liable or responsible for any kind of loss or damage that may result to you or a third party as result of your are there use of our website. This exclusion shall include ( without limitation) servicing or repair costs and other Direct, indirect or consequential loss, and whether in tort, Contract or otherwise in connection with this website.

9.7 we shall have no liability to any website visitors for loss (whether in contract, tort, including without limitation negligence, breach of statutory duty or otherwise, and whether foreseeable or not) relating to:

9.7.1 use of, or inability to use, our website; or

9.7.2 use of, or reliance on, the contents of our website.

9.8 in addition if you are a business visiting our website, we will not be liable to you for or:

9.8.1 lost profit or turnover;

9.8.2 interruption or disruption of your business;

9.8.3 your failure to make anticipated savings;

9.8.4 lost business opportunities or damage to your goodwill or reputation; or

9.8.5 indirect or consequential losses.

9.9 In addition if you are a consumer, you agree not to use our site for any commercial or business purposes, and we shall have no liability to you for anything mentioned in paragraphs 9.8.1 - 9.8.5.

9.10 We shall have no liability to you for any losses caused by a distributed denial-of-service attack, computer viruses, Trojans, worms, logic bombs, corrupted data, or other potentially harmful software or data that may damage your computer system, software and data from your use of our website or your downloading of any content on it, or on any website linked to it.

9.11 Nothing in these terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under English law.


10. PAYMENT

10.1 You agree to pay before a session commences. Any session agreed with your therapist but not paid for may not be provided.


11. CONFIDENTIALITY

11.1 You acknowledge that our therapy sessions are confidential (both ways) with the exception of :

11.1.1 You or someone else is at serious risk of harm.

11.1.2 We are ordered by court order to disclose information.

11.1.3 Disclosure to your GP, but only if this is agreed by you during therapy sessions.

11.2 You will not share audio or video recordings of our therapy sessions with third parties or upload them to the Internet. Breaching this condition might make you liable for prosecution that may arise due to copyright infringement.


12. APPOINTMENTS AND CANCELLATION

12.1 You as a client commit to attend all appointments made.

12.2 If you are running late for your appointment, please let us know as soon as possible and we will try to accommodate your late arrival. If we cannot accommodate your late arrival due to a subsequent appointment and need to curtail your session at the scheduled time, the full session fee will apply.

12.3 A minimum of 2 working days (48 hours) notice is required to cancel a session and must be made by telephone, email or any other form of communication.

12.4 If a session is cancelled with less notice or there is no attendance, then the full session fee will apply.


13. STANDARDS OF BEHAVIOUR

13.1 We undertake to treat you with respect and not to abuse the trust that you put in us.

13.2 We will use best practice at all times in our mutual interest.

13.3 You undertake not to harm yourself or others, including your therapist, or any property belonging to AberdeenCBT or any other person.

13.4 You agree not to come to sessions under the influence of alcohol or recreational drugs, except those prescribed by your doctor.

13.5 We reserve the right to cancel the session and refuse any future appointments if any points 13.1 - 13.4 are breached.


14. MISCELLANEOUS

14.1 If any part of this agreement is determined to be invalid or unenforceable under any applicable law, including, but not limited to, the above disclaimers and liability limitations, then the invalid or unenforceable provision will be deemed to be replaced by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement will continue in effect.

14.2 Unless otherwise specified, this agreement constitutes the entire agreement between you and us with respect to the use of the web site and it supersedes all prior communications and proposals, whether electronic oral or written comma between you and us with respect to the use of the website.

14.3 You must not assign or otherwise transfer the agreement, or any right granted under it, without our written consent. We can freely transfer our rights under the agreement.

14.4 Any failure by us to enforce or exercise any provision of the agreement, or any related right, will not be a waiver of that provision or right.

14.5 We may provide you with notices, including those regarding changes to the agreement, by email, regular mail, postings on the website, or other reasonable means now known or developed in the future.


15. GOVERNING JURISDICTION

15.1 These terms shall be governed by and construed in accordance with Scottish law. Any dispute(s) arising in connection with these terms are subject to the exclusive jurisdiction of Scottish courts.